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Posted: Monday, November 21, 2016 12:12 AM


Patient Concierge

State-of-the-art, chartless, and digital practice is looking for a very special person to join our enthusiastic, warm and very dedicated dental team. The practice is located in Johns Creek near Suwanee, Alpharetta, Duluth and Cumming.

The right candidate is someone who maintains an enthusiastic and fun attitude especially during stressful situations, has a heart for helping people reach their full potential, be a team player who puts others first, has a strong desire to be a part of something bigger than oneself. The applicant should have excellent people skills, good organizational and communication skills and be able to manage patient and business activities for a progressive, modern, hi-tech and growing practice. This person must also be a self- starter, an excellent multi-tasker, friendly, positive, has a polished demeanor, honest, flexible, prompt, detail-oriented, great phone skills, and able to work independently and with a team.

A Bit About Your Responsibilities/Requirements:
Prioritize incoming information and/or appointments.
Greet patients in a kind and friendly manner
Daily scanning and subsequent auditing of all paperwork to ensure it has been scanned correctly
Preparing and mailing practice letters
Reply to patient requests with accurate information in a timely manner
Checking voicemails and forwarding to appropriate mailbox
Review e-mails for priority information and appointment requests as directed
Has the ability to work in an environment where multi-tasking is the norm; A problem-solver.
Strong writing skills as you will be responding to emails
Receive and screen telephone calls and remain telephone certified
Tour new patients around the office while communicating vital information about the office, doctors, and staff
Go over in depth new patient paperwork with patients and communicate any patient needs to clinical staff
Communicate clearly and effectively with doctor, team mates, and patients
Perform other duties and responsibilities as assigned

Dental experience is not needed but is a plus. Training will be provided in order to be successful in this position.

Please EMAIL full resume with work history, recent photo and hourly rate desired to

All inquires will be kept in strictest of confidence. Our Office Hours are Monday, Tuesday 9am - 6pm and Wednesday, Thursday 7am - 4pm and Friday 7am - 4pm, you will need to be in office 15 to 20 minutes before these patient times. Also please let us know when are the best days and times to call you?

Location: Suwanee, GA 30024

• Location: Atlanta, Suwanee

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